Terms of Service
Hatchet Caye Resort is owned and operated by:
Tracy Island Limited
Third Floor, Conway House, 7-9 Conway Street, St Helier, Jersey, JE2 3NT
Terms & Policies
- Rates are based on U.S. Dollars.
- Tax and service:
- Rooms: 9% Hotel Tax & 10% Service Charge are included in ala carte and packaged room rate.
- Meals and Beverages: 12.5% GST Tax is included & 10% Service Charge is additional for ala carte guests and included for package guests.
- Trips: 12.5% GST Tax is included.
- Gift Shop: 12.5% GST Tax is included.
- Rates include transfers between Placencia Airstrip / Boat Launch & Return.
- Packaged rates include boat transfer from mainland to island on arrival and departure dates. Ala carte rates do not include boat transfer cost.
- Packages rates include breakfast, lunch and dinner. Ala cart rates do not include meals.
- Rates include complimentary use of swimming pool, kayaks, hobie cats, pedal boats, snorkel gear and light fishing tackle.
- Children under 12 are handled on a booking by booking case and not with blanket rules. Contact us for more details.
- For additional roll-aways or futons, there will be a $30 US per person extra person sharing charge.
- Cash, Visa, MasterCard, Discover & Travelers Checks are accepted as payment at the Resort
- For room bookings a 50% deposit is payable within 7 days of confirmation. The balance is due 45 days prior to arrival. If a booking is made 45 days or fewer prior to arrival, then full payment is
due upon booking. - For all packages and ala carte bookings: park and entrance fees are additional.
- Beverages are not included except for morning coffee.
*Please note that taxes are subject to change according to government policy.
Cancellation Policy
A full refund minus a $100 administrative fee per room will be granted if cancellation is received before 60 days or more prior to arrival at Hatchet Caye Resort. If 60 up to 45 days prior to arrival, 50% refund. If 45
days or fewer, no refund. This cancellation policy applies to any reason for cancellation, including airline delays, strikes, world events, or personal issues.